MetroPlusHealth is one of the largest insurers in the New York area, with a strong presence across the city. Whether in Staten Island or the Bronx, they maintain a visible and accessible footprint through community offices, storefronts, hospital lobbies, and even mobile vehicles stationed at key street crossings several days a week from 9 AM to 5 PM.
Each of these locations is staffed by knowledgeable MetroPlusHealth Marketplace Facilitated Enrollers (MFEs), who are prepared to engage with community members about a wide range of healthcare topics. These MFEs don’t just explain MetroPlusHealth plans—they also help demystify how health insurance works, navigate the NY State of Health Marketplace, clarify updated eligibility rules, and much more. Their goal is to answer questions, match individuals with the right plan, and assist with the enrollment process from start to finish.